FAQ

Memorable service is at the heart of Happysite. We are committed to making shopping a breeze, to offering the biggest selection of the absolute best products, and to giving you style insight and insider access that works for your 24/7 lifestyle.

 

Do you ship outside the United States?

We ship merchandise ordered on our website to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. We currently do not ship internationally.

What’s your shipping way and about how long will it take?

We provide 2 shipping ways for options while you check out: Standard shipping & Local delivery. Both methods are free. Standard Shipping will take 3-5 days and Local delivery will take 1-2 days.

Do you ship orders to multiple addresses?

We currently do not ship orders to multiple addresses.

What if I change my mind and want a different size or color after my order is placed?

Once an order is placed at our website, you cannot make changes. Please place a new order for the correct size or color and return the order with the wrong size or color.

What do I do if my item arrives damaged?

Customer satisfaction is our goal at our website. Please email our Customer Service representatives at official@happysites.net.

 How to return&exchange products?

All returned items must continue to meet all other existing returns acceptance criteria set out below. All purchases outside of this window are subject to our standard return policy. If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Happysite receipt/invoice receipt. Returned items must not be washed, worn, or altered. You need to contact us by email at official@happysites.net. We will handle the refund via customer service email. 

How does LED backpack work?

LED backpacks are a type of backpack that are equipped with light-emitting diodes (LEDs) that can be powered by an external battery source. These backpacks are designed to provide users with increased visibility and safety when they are out and about in low-light conditions and can also be used for fun and fashion or special events like parties or festivals. The LED Screen in the backpack are connected to a control circuit that regulates the power to the LEDs and controls their various modes and settings. The control circuit is typically connected to an external power source, such as a battery or power bank, and can be charged using a USB cable. 

Is LED backpack waterproof?

Happysite LED backpacks are designed to be waterproof.

How to connect an LED backpack?

Some common methods for connecting an LED backpack include using a USB cable, using a wireless connection such as Wi-Fi or Bluetooth. 

Do Happysite LED backpacks have a special laptop pocket?

Yes, all models have a dedicated laptop protective pocket.

How to set up a LED backpack?

Setting up a LED backpack as an end user typically involves three main steps: downloading a mobile application, powering the backpack, and connecting the backpack to the mobile application via Bluetooth.

Is LED backpack heavy?

Happysite LED backpacks are not heavy. You won't even notice its weight on your shoulders.

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